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Apprentice Business Analyst at UBS in Liverpool Street

Job Description

You’ll be working within Group Corporate Services (GCS). The GCS mandate is to provide a business-enabling and efficient working environment for every UBS business division compromising: Wealth Management, Investment Banking, Asset Management and the Corporate Center. Everything GCS does today and plans for the future is aligned to the immediate, short and long-term requirements of UBS.

The regional real estate portfolio consists of client facing buildings, support offices within central business districts, business solutions centres (BSC Krakow & Wroclaw), mission-critical data centres and small regional offices.

GCS is accountable for the effective management of all non-IT property & infrastructure and client, staff & stakeholders services comprising: engineering – critical asset and infrastructure maintenance, design & construction projects, real estate and space planning and Integrated Facility Management supported by business management.

In addition to the exciting challenges of your day-to-day role, successful candidates will be provided training on a variety of technical and behavioural topics.

Your responsibilities

A normal day will differ from role to role, but typically will include:

  • Monitor supplier performance according to the prescribed standard & emergency operating procedures.
  • The systematic measurement and governance of contract performance – Service Level and KPI compliance (metrics management).
  • Monitor the timely completion of deliverables and obligations. Chase where necessary to ensure fulfilment of obligations.
  • Operational risk management & mitigation plans.
  • Positively encourage and recognise innovation and propose changes which are deemed as continuous improvement.
  • Ensure adherence to UBS policies, procedures and regulations.

What you could go on to do

  • Further specialise (i.e. become a technical expert) in a specific area of facilities management and move up the management ladder.
  • Expand your Group Corporate Services knowledge by moving across to a different service line, e.g. from IFM to Real Estate
  • Broaden expertise further by moving into another area of Corporate Centre or beyond

How you will be supported

  • Full training and support will be provided by our expert training and assessment staff.
  • Onsite support will be provided by your line manager, team, mentor and HR.

Person specification


  • Be goal-oriented, self-motivated with strong communication skills and excellent written and verbal communication skills (English)
  • Attention to detail and analytical skills
  • Business analysis and problem-solving skills.
  • Comfortable with ambiguity
  • Knowledge on Microsoft Words, Excel and PowerPoint
  • Strong interpersonal skills, with the ability to influence management and other stakeholders.
  • Enjoy working in a dynamic environment as part of the team
  • Keen to learn and explore new ideas
  • Eager to embrace challenges
  • Working with integrity
  • B/Level 6 Grades at GCSE Math and English Language
  • A-levels req: BCC or equivalent (104 UCAS Points)

Role location:

UBS, 5 Broadgate, EC2M 2QS

Job Categories: London. Job Types: IS Business Analyst. Salaries: 21000. PA

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