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Great State

Apprentice IT Support Technician at Great State in Bristol

Job Description

The IT Support team work closely across all departments within the business, responsible for the supporting and maintaining all IT and communication systems, allowing the teams and individuals across the business to focus on delivering the projects that go through the studio.  Always looking to help, define and improve the technical processes across the business’ IT and security systems.

Responsibilities include:

  • Provide IT support to all PC and Mac users based in Bristol and London offices
  • To understand both Mac and PC environments and the workings of both platforms
  • Learn to be competent at identifying and repairing faults
  • Maintain records of all software licenses and keep asset list up to date
  • Check all IT equipment is operating at maximum efficiency
  • Investigate new technologies

Core Skills include:

  • Maintain a professional working relationship with your colleagues
  • Knowledge of Windows & Apple technologies
  • Basic knowledge of networking technologies (desirable)
  • Experience in troubleshooting and fixing PC hardware and software problems (desirable)
  • An aptitude to learn all things IT
  • Great attitude
  • Good work ethic
  • Able to work in a team

Core Attributes include:

  • Enthusiastic and positive approach at all times
  • The desire, ability and willingness to pick up new skills and knowledge
  • Pro-active and show initiative
  • Maintain a professional working relationship with your colleagues
  • Good commercial awareness of industry trends, best practises and standards, and ability to distinguish which best apply to Great State
  • Ability to learn at the pace of an agency where trends in software platforms and approaches can quickly change
  • Being self-guided when identifying new technologies and trends to focus learning around

Location: Unit 2.1-2.3, Paintworks, Bath Road, Bristol, BS4 3EH

Job Categories: Bristol. Job Types: Infrastructure Technician. Salaries: £12000-£15000. PA

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