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Digital Marketing Apprentice at Affiliate Futures (Internet Business Solutions)

Job Description

The apprentice will be working as a ‘Support & Integrations Executive’ at Affiliate Future. They will be responsible for overseeing new merchant integrations and client support on the Affiliate Future network following set guidelines and best affiliate marketing practices. They will have the chance to work alongside the New Business Team, Account Management Team, Technical Team and Client Development Team to deliver the best possible customer support to our clients. The apprentice will develop and grow to a point where they are able to manage a portfolio of accounts, with a view to grow the revenue and sales generated for both the account and company.

Key Responsibilities:

  • Ensure all integration cases follow set integration guidelines and are delivered within specified deadlines.

  • Ensuring that all clients are launched across the network, managing initial marketing including social media and creating blog posts.

  • Ensure Support Desk tickets are updated on a daily basis and liaise with colleagues to close client’s inquiries. Answering Support Phone during office working hours.

  • Work alongside with Sales Team, Account Management Team, Technical Team and Publisher Team to deliver resolution and the best possible customer support to our clients.

  • Day to day communication with clients (merchants and affiliates) via Affiliate Future systems such as our database, Support Desk and Support Telephone line.

  • Produce accurate records on the systems used.

  • Hosting webinar lessons to multiple clients through the Affiliate Future interface.

  • Accepting and declining affiliate sign up requests as necessary.

  • Keeping reports and spreadsheets up to date.

  • Liaising with merchants and affiliates when setting up promotions.

  • Ensure all closure cases follow set guidelines and are delivered within specified deadlines.

  • Approving and rejecting client sent copy going through the network

  • Planning digital marketing campaigns for new clients that are being integrated on the network

  • Implementing digital marketing campaigns for clients that recently have gone live on the network

  • Analysing and refining digital marketing activities, especially in terms of clients that are not performing as expected, this is crucial when keeping clients on the network.

  • Evaluating the success of digital marketing activities by looking at programme performance.

Job Categories: London. Job Types: Digital Marketing. Salaries: £12000. PA

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