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HR Apprentice

Job Description

We are seeking someone who has good interpersonal skills, a willingness to learn and can be flexible in order to support the needs of a busy team.  There will be plenty of opportunities to get involved in a wide range of activities and get a truly rounded view of HR.

Key responsibilities:

  • Monitor the HR and L&D shared inboxes in Microsoft Outlook – prioritising queries and responding to them within 24 hours and/or flagging them to the relevant member of the HR team
  • Respond to any telephone calls in a timely and professional manner, ensuring excellent levels of customer service are adhered to at all times
  • Maintain the HR database, including updating and amending records with any new information and regular data reconciliations to ensure all employee HR records are current and accurate
  • Populate relevant templates in Microsoft Word as requested by the HR team and process paperwork and carry out other administrative tasks
  • Update the company organisation charts on a monthly basis and upload to the intranet
  • Respond to all reference requests
  • Manage the processes for employees joining and departing Neon
  • Schedule training sessions and book employees onto relevant training solutions
  • Undertake ad-hoc HR related projects as requested by members of the HR team

Company values:

Innovation: Use your imagination and be creative.  Re-invent, re-engineer, make things better.  Ask ‘why’?  Be brave.

Ambition: have it not only for the firm but for yourself.  Our people have get up and go.  Think big and make it happen.

Collaboration: share and be generous with your time, your ideas and your knowledge.  It will almost always pay off.

Consideration: for clients, your colleagues, suppliers, the environment.  Show respect and dignity in the way you work, at all times.  Build your relationships on a foundation of trust and integrity.


  • High level of attention to detail
  • Demonstrable administration skills and ability to prioritise
  • A friendly and approachable manner
  • Excellent customer service skills
  • Highly proficient in the use of Microsoft Office
  • Strong communication skills, both verbal and written
  • Strong numerical skills

Role location:

20 Gracechurch Street, London, EC3V 0BG

Job Categories: London. Job Types: HR Support. Salaries: £20000. PA

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