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Human Resources Apprentice at Tate Gallery in Westminister

Job Description

Tate aims to be the most artistically adventurous and culturally inclusive global art museum. We deliver this aim through activities in our four galleries across the UK (Tate Liverpool, Tate St Ives, Tate Britain and Tate Modern), our digital platforms and collaborations with our national and international partners.  At the heart of Tate is our collection of art, which includes British art from the 16th century to the present day, and international modern art from 1900 to the present day.

Tate’s Human Resources Department provides a comprehensive Human Resources service for around 800 employees based at three sites in London (Tate Britain, Tate Modern, Tate Store), at Tate Liverpool and Tate St Ives in Cornwall.

In all our HR roles we aim to offer everyone in the team the opportunity to broaden their skills through having exposure to a broad range of issues and working collaboratively with colleagues across the team.

You can find further information about Tate on our website:

The Apprenticeship

This HR Support Level 3 apprenticeship aims to provide an exciting way into a Human Resources career within the cultural sector.  The apprenticeship develops the skills and knowledge needed to succeed in a HR career. You will gain an internationally recognised CIPD qualification as part of the HR apprenticeship alongside invaluable work experience in a HR Assistant role. Successful completion of the apprenticeship will enable you to apply for Associate Membership (Assoc CIPD) of the CIPD.

Purpose of the HR Assistant role at Tate

To provide a comprehensive and customer focused HR administration service and to contribute to our ambition to provide an outstanding and continually improving Human Resources service to Tate.

What this apprenticeship will give you the opportunity to do and learn:

Customer Service

  • Be a first point of contact for queries from staff, managers and prospective job applicants on all aspects of the HR service.
  • Create and maintain relationships throughout Tate, which enable us to successfully meet customer needs and anticipate issues and demand.
  • Induct new members of staff to ensure that they feel welcome, have vital information and gain a positive first impression of Human Resources on their first day at Tate.
  • Work flexibly within the Human Resources department to ensure administrative cover is provided across the team, including providing cover during periods of annual leave, sickness, etc.
  • Contribute towards our ambition to provide an outstanding HR service.


  • Contribute to the provision of a responsive and cost-effective recruitment and advertising service to recruiting managers and ensure efficient and effective management of all administrative processes associated with the recruitment and selection process. This includes the training of managers on Tate’s online recruitment system.
  • Liaise with successful candidates, their line manager and referees to complete pre-employment checks efficiently and ensure a positive candidate experience.

HR Administration

  • Contribute to maintaining the team’s information systems, both electronic and paper-based, to ensure that these operate efficiently and are kept up-to-date.
  • Maintain Tate’s computerised HR and payroll database (ResourceLink) to ensure accurate and up-to-date employee information is readily available.
  • Collate, input and ensure the integrity of data that is passed to the payroll provider for processing against monthly deadlines.
  • Set up files for all new members of staff and ensure that files for existing members of staff are kept up-to-date and are complete.
  • Prepare offer letters, contracts of employment and letters confirming contractual changes for new starters, existing members of staff and leavers.
  • Assist in running pension administration processes to ensure that Tate is complying with its responsibilities.
  • Liaise with departments to ensure appropriate sickness certificates are obtained from staff for all periods of sickness absence and all data relating to attendance is entered accurately on to ResourceLink, highlighting any issues that arise to the relevant HR Consultant.
  • Support the HR Consultants in administering employee relations cases where required.
  • Undertake general administration tasks, including filing and maintaining a tidy work environment.

To apply for the apprenticeship you will need to have:

  • English and Maths GCSEs at Grade C (4) or above and preferably a total of five GCSEs.
  • Lived in the UK or EU for the past three years
  • Previous experience of working in an administrative support role, with demonstrable experience in maintaining efficient administrative systems.
  • Commitment to or interest in working in the areas of human resources, people development, or learning and development.
  • Commitment to providing an outstanding, customer-focused service.
  • Confident and assertive, able to develop effective working relationships externally and internally with employees at all levels within the organisation.
  • Articulate and able to communicate clearly and confidently over the phone and in person.
  • Excellent organisational skills – able to prioritise a wide range and high volume of activities and use available resources to ensure tasks are completed to deadline.
  • Excellent attention to detail e.g. dealing with data input, correspondence, dates and basic calculations.
  • Able to communicate clearly in writing, e.g. e-mails, correspondence with applicants and employees, able to tailor written style and language appropriately.
  • Accurate keyboard skills and a high degree of computer literacy – knowledge of Windows-based applications, able to use word-processing, database, spreadsheet, Internet and email applications.
  • A mutually supportive and collaborative team working style.
  • Inquisitive, resourceful, willing to learn.
  • Commitment to the principles of diversity and inclusion as they relate to employees, and the ability to apply and promote these in practice at work.
  • An interest and commitment to the work of Tate.

We will ask you to demonstrate how you meet these criteria. We will ask you about some of them on the application form and others at interview stage.

Summary of Terms and Conditions of Employment

Type of Contract

The HR Support Level 3 apprenticeship’s duration is 16 months. You will be appointed to a permanent contract and will continue to be employed following the completion of your apprenticeship training.

Working Hours

This post is offered on a full-time contract working 36 hours per week – Monday to Friday. At least 20% of this time will be spent on training for your apprenticeship.


This post is graded on Band 5L of the Tate pay scales.

An appointment to this post will be made at the minimum of the band at £22,450 per annum.

A review of pay is undertaken annually at Tate through negotiation with the recognised trade unions.  Any increases to individual salaries, will be subject to the terms of Tate’s annual pay settlement and will be applied from 1 April.

Annual Leave and Public Holidays

Annual leave is 25 working days per annum rising to 27 working days per annum after three years’ service.  In addition, we offer paid time off for the 8 public holidays and 1 Tate day (on 24 December when the galleries are closed).

Pension Benefits

An important part of the pay and reward package Tate offers employees is the option to join the Civil Service Pension arrangements.  These arrangements currently offer a choice of two types of pension:

  • This is a defined benefit occupational pension scheme that currently has a member contribution rate which ranges from 4.6%-8.05% dependent on your salary. As your employer we meet the rest of the cost of the scheme. Further information about this can be found at
  • Partnership pension account. This is a stakeholder pension with a contribution from ourselves. How much we pay is based on your age. We pay this regardless of whether you choose to contribute anything. You do not have to contribute but, if you do, we will also match your contributions up to 3% of your pensionable earnings. The contributions are in addition to the age-related contribution mentioned above.

If you have previously worked for an employer who participated in the Civil Service Pension scheme or other Public Service pension schemes different conditions may apply.

Other Discretionary Benefits

  • Interest-free Season Ticket Loan.
  • Cycle to Work scheme – enabling you to buy a bike in a tax efficient way, for travelling to and from work.
  • Rental deposit scheme – an interest free advance to help towards the cost of a deposit for privately rented accommodation
  • Subsidised staff catering arrangements and discounts in the Tate Restaurants and Cafes.
  • Access to Tate Benefits which offers access to discounts in high street stores.
  • Access to a 24/7 Employee Assistance Programme to support you with any work, personal or family issues. This includes telephone-based support, as well as comprehensive online resources.
  • Free entry to paying exhibitions at Tate Galleries. Opportunities for family and friends to visit the major exhibitions out–of-hours.
  • Discounts on items purchased in the Tate shops.
  • Free access to a number of other galleries and museums throughout the UK on production of a valid staff pass.

Safer Recruitment

Tate is committed to providing a safe environment for all those who work at Tate and all those who come into contact with Tate as visitors to the galleries, as participants in Tate activities, and online.  The safe recruitment of all those who undertake work on behalf of Tate is the first step to ensuring that we are fulfilling this commitment.

All positions at Tate are offered subject to the following conditions:

  • Receipt of satisfactory references covering the last 3 years of your employment or education.
  • Health clearance
  • A satisfactory Disclosure Check.
  • Proof that you are legally entitled to work in the UK

You can find out more information about our pre-employment checks and what they mean for you in our ‘Guidance Notes for Applicants’ document.

Diversity and Inclusion

Our aim is to become a truly inclusive organisation with a workforce and audience as diverse as the communities we serve. This is fundamental to Tate’s future success and our ability to continue to contribute to culture and society in the UK.

We want our workforce to be more representative of all sections of society at all levels in the organisation. The range of perspectives and experience diversity brings is an asset to our organisation and we want to create an inclusive, welcoming environment for visitors, artists and all those who work at Tate. Tate expects all employees to contribute to this aim as part of their role. More information about diversity and inclusion at Tate can be found on our website.

The closing date for the submission of completed application forms is Thursday, 25 October 2018 by midnight.

Role location:

Millbank, Westminster, London, SW1P 4RG

Job Categories: London. Job Types: HR Support. Salaries: £22450. PA

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