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People & Culture Apprentice

Job Description

We are the behavioural planning agency.

Total Media is a leading independent and international media agency that connects people to brands. Our media strategies are based on people’s behaviours – understanding how audiences think, feel and act – so that we reach them contextually, during the moments that matter.

We work across the full spectrum of media planning and buying, with fantastic media teams dedicated to client servicing, broadcast, publishing, digital, data and content production.

The role 

We are looking for an enthusiastic apprentice to join our close team of three. With around 120 people across our offices, this is an ideal opportunity for someone who is keen to kick start their career in HR and enjoys getting stuck into their work.

About you:

The successful candidate will have loads of energy, be a quick learner and enjoy building relationships with different teams and offices. They will have the opportunity to take ownership of the L&D and recruitment processes, as well as working on all other HR functions so organisation and attention to detail will be key to this role.

Key responsibilities


  • Advertising roles
  • Managing careers inbox
  • Offers and referencing
  • Arranging inductions
  • Initial sifting of CVs
  • Welcome emails

Learning & Development

  • Booking training
  • Recording absence
  • CPD diary administration and reminders
  • Collecting testimonials

Cascade Go

  • Regularly checking and updating information
  • Setting up new starters
  • Adding details of leavers
  • Scanning and updating paperwork


  • Arranging exit interviews and surveys
  • Reporting and updating shared people documents
  • Responding to general queries
  • Updating logs
  • Assisting on project planning

The benefits


Once you’ve been with us for 3 months you’ll be enrolled in our pension scheme. We’ll match your contributions up to 5%.

Private Medical Insurance, healthcare and life assurance

When you’ve passed your probation, you have the opportunity to use our private medical insurance, healthcare and life assurance schemes.

Referral scheme

Know a fantastic candidate for Total Media? We pay a bonus of £1,000 to any eligible member of staff who introduces an applicant who is employed as a result.

Interest-free season ticket loan

Travel costs can be eye-wateringly expensive. We can provide you with a season ticket loan once you’ve passed probation.

Holiday entitlement

Your holiday entitlement will be set out in your contract, and once you’ve worked with us for over 12 months, you’ll also get a day off for your birthday.

Charity/Volunteering entitlement

We think people who volunteer their time for charitable causes deserve a little recognition. We give staff a “charity day” off for charitable work.

IPA Qualification Support

The Institute of Practitioners in Advertising run various qualifications throughout the year, both online and offline. We support our members of staff in obtaining these qualifications in every way we can.

Childcare vouchers

Juggling work and your family can be challenging and we want to ensure we provide as much support as possible. This is why we are part of the Government’s Childcare Voucher Scheme which helps parents and carers to pay for childcare.

The perks

+ Flexible working based on core hours of 10am-4pm
+ Fantastic training programme including inspirational talks organised by our CEO, Guy Sellers
+ Subsidised activities and trips from the agency’s resident social club, The Fun Factory (including office drinks on a Friday, quiz nights and sponsoring team events)
+ A walking weekend away each year
+ Brilliant Summer and Christmas parties
+ Wellbeing Wednesdays (offering initiatives like spending time with dogs from a local charity, reiki sessions and free healthy food)
+ Free fruit Mondays
+ Introductory bowling trip with our Chairman and CEO

Role location:

Waverley House, 7-12 Noel St, Soho, London W1F 8GQ

Job Categories: London. Job Types: HR Support. Salaries: £18000. PA

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